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Fire & Water - Cleanup & Restoration

Education from Our Professionals is the First Step

10/28/2021 (Permalink)

Water damage from a clogged HVAC A NJ home was damaged by a clogged heating and air conditioning unit.

At SERVPRO of Eatontown/Long Branch, our expert technician’s first job is to educate. 

When a burst pipe or leaky roof damages your property, It is time to call SERVPRO. Our technicians take the time to explain in detail all aspects of the job prior to commencing services so you understand the issues that need to be addressed and the process/methods we will use to address the damage.

  • The damage we observe 
  • The consequences of delaying or failing to “mitigate” the damage
  • The steps we expect to complete while limiting the harm and moving towards SERVPRO’s ultimate goal of making it “Like it never even happened.”

What Is Water Mitigation and Why Does SERVPRO Address It Before Other Tasks?

Water mitigation is one or more strategies to halt ongoing water damage. Because water is incredibly corrosive, prompt mitigation is essential for a wide range of water cleanup issues caused by damage like basement flooding or leaking roofs from storms. Mitigation in a water-damaged home can include:

  • Shutting off water supply lines 
  • Pack-up and removal of soaked home contents
  • Use of professional-grade wet vacuums to create a dry zone around the perimeter of water in carpeting
  • Water removal services using pumps and or portable extractors
  • The use of controlled demolition to release trapped water

What comes after Mitigation?

Water mitigation moves on to remediation and water damage repairs as the moisture diminishes. The goal of “restoration” is why SERVPRO’s customers reach out initially, but grasping that mitigation is part of a more extensive process helps residents allow the phases to follow in a logical and research-based progression.

Training, honesty, and integrity, plus top-of-the-line equipment are SERVPRO of Eatontown/Long Branch fulfills our promise to return a water-damaged home to safe and sanitary conditions.

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