Recent Why SERVPRO Posts

SERVPRO Knows How to Remove Mold

4/1/2019 (Permalink)

Mold is a problem that can affect every home, and may be present even before it becomes visible.

In order for mold to take hold, environment needs to be rich in food sources (like cardboard, wood, dust, paper, etc.), little air movement and humid and moist temperatures. Basements, garages and bathrooms are prime places mold growth can occur.

The issue is most people are completely unaware there could be mold hidden behind sheet rock or in their insulation. In many cases you can smell mold in the air long before you ever see signs of a mold problem. Many times your wall or floor may look dry on the surface, but moisture can be trapped underneath.

SERVPRO of Eatontown/Long Branch has technicians who are certified and trained in discovering hidden mold and removal.

Hidden mold is often discovered during a water loss restoration, when sheet rock or flooring is too wet to dry with our special equipment and must be removed. Once that is done, often mold will be visible growing on stud beams, inside the sheet rock or on insulation. Homeowners may not even know it’s a problem.

Thankfully, once discovered by our technicians, mold removal and cleaning is easy to accomplish. Again, SERVPRO has special equipment and procedures to remediate mold and make sure your home is safe, the dangerous mold is removed and your home is left “Like it never even happened.”

Why SERVPRO is the Best Restoration Company In Your Area

1/4/2019 (Permalink)

Disasters are by definition: "a sudden event, such as an accident or a natural catastrophe, that causes great damage."

Nobody can predict when a water heater will burst, a pipe will break, or your stove will catch fire while you’re cooking.

But SERVPRO of Eatontown/Long Branch is always available, twenty-four hours a day, seven days a week. We are always ready to be there when you call, being "faster to any disaster."

Within minutes water will quickly spread, saturating everything in its path. 

Fire and smoke are especially destructive, leaving physical damage, smoke and soot and lingering odor settling in air ducts, furniture, clothes, and crevices.  In many instances property will also suffer from water damage from firefighting efforts.

In either case, The longer an area remains unmitigated, restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. That is why SERVPRO is ALWAYS available, we can get to the scene the faster. 

As part of a national chain of over 1,700 independently owned and operated franchises, SERVPRO of Eatontown/Long Branch is held to a high standard of customer service. Creating happy customers is our overall goal.

Why SERVPRO is Your Best Restoration Service Provider when Burst Frozen Pipes Cause Water Damage

11/28/2018 (Permalink)

Burst frozen pipes can be any property owner’s worst winter nightmare.  Even a small amount of leaking water can cause significant water damage in just a short period of time.

If your home or business has been unfortunate enough to have burst frozen pipes, it’s understandable if you’re feeling stressed out and confused as to what you should do. We’d like to tell you why SERVPRO can be the best restoration service provider to fix your water damage problem.

We’re a locally owned and operated company with some of the most highly trained and certified water restoration technicians in the country. We offer 24-hour emergency service, and we have the advanced water inspection, extraction, and drying equipment necessary to restore your property quickly.   

We know that dealing with water damage requires immediate action in order to minimize the damage, so it’s best if you have a plan of action.  We’d like to share some water damage tips with you so that you can be prepared if you ever have to deal with burst frozen pipes.

Safety First

REMEMBER: your first priority is always safety first.

If it is safe to do so, try to determine the exact source of the water problem and cut off the water and electricity supply to that area. You want to minimize the damage as much as possible. 

If you find any carpeting, rugs, drywall, ceiling, or tile that is saturated, you need to call a professional restoration service provider as soon as you can.  

Remove What You Can

When you’re dealing with water damage, you need to remove items to a safe dry location.  However, it is an unfortunate reality that in this situation certain items may be beyond saving or easier to just replace rather than try to salvage. Here at SERVPRO, we always try to salvage as much as possible and can help you determine the best course of action.

If it is safe to remove potentially salvageable items from the affected area, be sure to take the right precautions.  Remember that your belongings will be much heavier if they’re soaked – you don’t want to attempt to lift something too heavy and injur yourself.

Dry

If you’re dealing with water damage, you want to dry out the area as thoroughly and as quickly as possible.  This is why water damage typically requires professional equipment and training.

Pro tip: although it may seem tempting, DO NOT use a household vacuum cleaner to clean-up water damage.  Any significant damage will require professional grade equipment to be both safe and effective.

SERVPRO of Eatontown / Long Branch has helped hundreds of both commercial and residential customers in Monmouth, Ocean, Middlesex and Mercer Counties. If you ever have burst frozen pipes, we’ll be there ASAP to minimize the water damage and get you back to normal soon.  We can even help work with your insurance company.

You can call us anytime 24/7 at 732-858-5196

Why SERVPRO is a Trusted Leader in Fire Damage Restoration

11/12/2018 (Permalink)

If your home or business has been damaged by fire, you’re undoubtedly feeling stressed and may be confused as to what you should do next. We’d like to tell you why SERVPRO can be your best choice for help.

We’re your local neighborhood experts in fire damage restoration. Our company is owned and operated by proud members of this community.  We’re also part of a nation-wide network of franchises with specialized Disaster Recovery Teams located strategically across the country to handle large-scale fire catastrophes.

We understand that dealing with fire damage is a stressful, high pressure situation, and it’s best if you have a guide for action.  We’d like to share with you this essential, step-by-step action plan – even if you don’t need it now, it’s always best to be prepared.

Wait Before You Re-Enter

Even if it seems safe again, you should wait until a fire professional gives you the go-ahead before you re-enter your building.

Your property may look okay from the outside, but it is possible the structure could be unstable, and the fire may not yet be completely smothered. In order to keep safe, it is always best to wait until the authorities determine the area is secure for re-entry.

Make Important Phone Calls

If fire has damaged your home or business, you will want to call close family and friends or business stakeholders to inform them about the situation.

You’ll also want to call your insurance company. They can help you arrange temporary shelter and walk you through next steps. Let them know you’ve enlisted the help of professional restoration services and any information you may have about your situation.

Remember to Get a Copy of the Fire Report

In the rush of things to do and calls to make, don’t forget to call the fire department to find out how you can obtain a copy of the fire report.

The fire report will not only provide official documentation regarding the fire event, it should also cover the condition of your property.

Make Sure Your Property is Secure

In order to prevent further accidents or theft, make sure your property is secured.

This could include boarding up windows or doors or making sure structural supports are added to your building. Your insurance provider may require this and will let you know what you need to have done.

Begin the Process to Replace Valuable Documents

You may have lost valuable documents in the fire, such as credit cards, your driver’s license, or other important identification papers.

Even if documents weren’t destroyed by the fire, they may have become lost or ruined in the confusion of the catastrophe.  Best to take stock now of what you might need replaced.  For example, if any of your credit cards are missing, you should cancel them now.

Start the Clean-Up Process

One reason why SERVPRO is such a trusted leader in the restoration industry is because of our dedication to responding immediately when you need restoration and clean-up help.  We’re known to be “faster to any size disaster.”

The truth is: the quicker the response time, the better when it comes to minimizing damage and keeping costs low. 

As elite fire and water damage experts, we have the specialized training and advanced equipment to handle any of your clean-up or restoration needs, from fire restoration to odor control to soot-stained upholstery cleaning to water damage restoration from the effects of the fire hoses on your property. We like to prioritize restoring before replacing, in order to get you back to your pre-fire life as quickly and with as little disruption as possible.

Just call us anytime at 732-858-5196

The Importance of Indoor Air Quality in Your Home 

11/1/2018 (Permalink)

This summer at the Jersey Shore was one of the wettest, most humid summers in recent memory. We all had our air conditioners running 24/7 to keep the humidity at bay. Running into the fall season, it is important to remember that indoor air quality is important to our overall health and well-being.

We talk a lot about mold,but mold is not the only the only potential pollutant that may be damaging your indoor air quality.  Other sources of indoor air pollution include:

  • Asbestos
  • Smoke from cigarettes, chimneys, fireplaces, etc.
  • Construction Materials
  • Lead
  • Radon
  • Carbon Monoxide

How to Improve the Indoor Air Quality of Your Home

If you suspect your home may be contaminated by any indoor pollutants, there are three strategies you should follow to improve the indoor air quality of your home.

  1. Remove the Source of the Air Pollution

In many cases, you will want to hire a professional cleanup and restoration services provider such as SERVPRO of Eatontown/Long Branch to safely assess your particular situation and make sure the problem is thoroughly fixed as quickly and efficiently as possible. 

  1. Make Improvements to Your Ventilation System

Proper ventilation is necessary for good indoor air quality.

The EPA recommends increasing the amount of outdoor air coming indoors whether it’s through natural ventilation (such as opening windows and doors), mechanical ventilation (for example through a well-functioning HVAC system), or through infiltration (the process by which outdoor air enters your home through cracks and openings in the window casings, walls, floors, etc.).  

  1. Use an Air Cleaner

There are many air cleaners on the market today from small, inexpensive table units to extensive house-wide systems.

The effectiveness of your air cleaner will depend on how well it collects the pollutants from your indoor air and how much air it draws through its cleaning element.  You can learn more about air cleaners here: https://www.energy.gov/energysaver/weatherize/ventilation/whole-house-ventilation

If you’re concerned about mold or other potential pollutants in your home, you can trust SERVPRO of Eatontown / Long Branch. We are highly trained, certified remediation and restoration specialists who can quickly get your home back to normal. 

Sewage Back Ups Need Immediate Attention

10/26/2018 (Permalink)

Dealing with a water mishap is devastating enough, but dealing with a sewage backup is even worse. 

Sewage is considered blackwater, which is waste water contaminated with human waste, flood water, or water contaminated with chemicals.  Unlike clean water, which is floodwater that does not pose an immediate health threat, sewage leaves contaminants on every surface it touches.  This can lead to potential serious health risks.

Blackwater floods are the most dangerous and the most destructive, and must be cleaned and mitigated immediately. Because of the unsanitary conditions of the water, items such as carpets, upholstery and drywall are often unsalvageable. Contact with blackwater can cause illness in both humans and pets.

To keep safe, here’s a list of things you should NOT do:

  • DON’T attempt any cleaning measures if you have the slightest doubt about sanitation. Remember: safety first.
  • DON’T attempt to flush toilets or drain sinks and tubs. Wait for the professionals to inspect, sanitize, and restore your plumbing before you use your water system again.
  • DON’T use harsh chemical to try to unclog the drains. You don’t want to cause further damage to your pipes. This is why professionals have special training and cleaning solutions.
  • DON’T let children or pets near the affected areas until your house been thoroughly cleaned, sanitized, and restored.

Calling SERVPRO of Eatontown/Long Branch is the best step you can take to make you’re your home or business is mitigated and restored correctly and safely. And because we are open 24/7, we can be at your door immediately, day or night. Our technicians are experienced and trained to know exactly how to handle any situation and will be able to get your home or business back to normal.

SERVPRO of Eatontown/Long Branch Offers Opportunity to Use Green Products

11/14/2017 (Permalink)

Why SERVPRO SERVPRO of Eatontown/Long Branch Offers Opportunity to Use Green Products These are just some of the green cleaning products we use that are specially manufactured exclusively for and by SERVPRO.

Cleaning up after a disaster is a messy job, which oftentimes calls for specialized cleaning products. Many of the products we use at SERVPRO are our own unique formulas that are manufactured in our headquarters in Gallatin, TN.

At SERVPRO we care what we use and how it affects our environment and the safety of our customers. We understand that sometimes families with children and pets prefer all natural products. For this reason we offer the opportunity to use Green products when available and appropriate. There are some jobs, however, that require the use of different products.

Our green products are awarded the “Green Seal” and are registered with the EPA. They do not contain any solvents, phosphates, dyes or fragrances, and are safe and non-toxic.

Opportunities for using our own label Green products are when we do carpet & upholstery cleaning, or need a urine odor and stain remover, all surface cleaner, glass cleaner and fuel oil degreaser.

Other green products we use for disinfecting, mold clean-up and prevention and mold stain removal contain no chlorines, ammonias or other harsh chemicals, are hypo-allergenic, and food-grade non-toxic. 

We hope that as soon as a customer calls SERVPRO of Eatontown / Long Branch and we enter their home, they can rest assured that their remediation job will be done as quickly as possible in a safe and effective way.