What our Customers say...
After we had a flood in our house the restoration crew came quickly and kept us informed every step of the way. Everyone was friendly and polite and went above and beyond to accommodate my schedule. Frank and the rest of the rebuilding crew (Mark and Carmine) did a great job with my new floors! The installation was quick and they scheduled the installation around our schedule, even worked on the weekend! The floors look great! Always easy to get in contact with, polite, and professional. Went above and beyond to work numbers out with the insurance company.
Very professional and personal company and employees. (Especially Franks team) Everyone was concerned with getting our water damage cleaned up and rebuilt as quickly as possible. We will recommend you to everyone !!
I want to give a big thank you to Lenny, Steve, John , and Kevin for working so hard on our home. We had a lot of work that needed to be done and this team was extremely professional and efficient in their approach. I highly recommend this company and team for a job.
SERVPRO of Eatontown/Long Branch was at my house much sooner than I thought would be possible. They then exceeded every estimated time of arrival. I will use them again no question, and will recommend highly.
The results were excellent and beyond my expectations. The workers were efficient, professional, and accommodating to work with.
The level of service and professionalism were way above my expectations. All of the staff and crew were courteous and prompt. Thanks!
It was a pleasure having these workers in my home. They were good workers, professional, and courteous.
The workers who completed the job from beginning to end were very informative and professional. Such hard workers!
Thank you John and your SERVPRO team for coming to the rescue with our condo! Your response to water extraction and remediation was quick, clean and professional. Even better was the fact that you handled the entire restoration of bathroom, sheetrock, carpet and painting. This made a very stressful process so simple. Your team dealt with the insurance company regarding the claim and negotiated a great settlement. The entire process took only five weeks. Most appreciative, Ken and Debbie
This was one of the most professional and courteous companies that has ever worked at my home. They went above and beyond with knowledge, cleanliness, politeness and professionalism. Their work was meticulous. It was a pleasure having them resolve the problem.
I am so grateful to everyone at SERVPRO of Eatontown/Long Branch. From the minute I called to the minute they left, they handled everything so well. Jason, Matt and Lenny were a pleasure to have working in my home. They saved me from a real nightmare. I can't thank them enough.
I know when I call SERVPRO they will have everything under control. They were fast on the scene of my water issues. They are true professionals who I now wholeheartedly recommend.
I called SERVPRO of Eatontown/Long Branch when I noticed what looked like mold on my basement wall. They came out right away. They explained the process and not only helped me figure out what it was, they took all the necessary steps to have it removed. I commend them on a job well done.
This is my second go round with water issues in my condo unit. John and his staff returned and helped me get everything back in order. I can't tell you how glad I am that I placed the original call to them. When the hot water heater broke, they returned and did another excellent job cleaning up the mess.
My sincerest thank you to the guys at SERVPRO. Our dishwasher flooded our kitchen just a few days before Christmas. They came in and cleaned everything up quickly. Very professional service.
You guys were great. When I came in to work on a Saturday to find water all over in my store I thought I would be closed for weeks. Jason and the guys came right out on a weekend and got to work. I was back in business in three days. Thank you so much.
They were kind, respectful and did a fantastic job. I HIGHLY recommend SERVPRO
All the technicians sent to our home were excellent. Their hard work is very, very appreciated by our family.
Please have the two men that you sent to my home do the training for any future employees. They are fantastic. They went above and beyond. Thank you SERVPRO.
Very professional. They kept us involved with each step of the process. Very satisfied with the work done.
We had a horrendous problem and SERVPRO was the best company to deal with. Lenny was knowledgeable and very patient. I cannot thank you guys enough!
The SERVPRO service was superior. I've never met more courteous and meticulous employees.Thank you!
I was grateful for the clear and thorough explanations that were provided during their services. Great job.
SERVPRO of Eatontown/Long Branch is the only company I would ever (and I mean ever) recommend to my friends and family. Amazing service and professionalism.
We had the oven fire in our home April 10th and SERVPRO said they would have it cleaned up in 3-5 days, I thought NO WAY! The fire extinguisher dust was throughout our whole house. We were back in our house April 13th. I went to work every day and left Lenny in charge . I felt safe and everything was well taken care of. He called when they were fished to update me and locked up my house. A huge thank you to Lenny! I will highly recommend you and you company.
On Tuesday, 9/6/16, we came into our office to discover that over the 4 day weekend, there was a leak in our toilet and a large portion of our office was flooded. I contacted our insurance company immediately. Our agent reached out to SERVPRO and they were here within an hour. Jason was the manager of the crew and he immediately explained everything to me that would be happening. The crew came in, assessed the damage and immediately began bringing in equipment to dry the floors and walls. It was an extremely stressful time for me as Director of Operations, but I began to feel at ease once Jason and his crew arrived. This process of drying and removing damaged items lasted the entire week. Dustin was here for a majority of the time and he was absolutely amazing. He was very patient with me and other staff, answering all of our questions. Dustin worked the entire time and I noticed, he never stopped, always found things to do, which I found very impressive. SERVPRO took initiative, showed kindness, and patience and made this difficult situation much easier than I had anticipated.
At our Thrift store, we had a fire in July and we also used SERVPRO, however it was not your office. Although, I found them competent, they were nothing like your office. Jason would email me daily reports on the work done and what they were planning to do the next day. We were always in the loop. Jason also returned all of my calls and answered all of my (sometime repetitive) questions.
I thought it would be important to send this letter, because we often overlook the excellence in others, especially during stressful times. I believe Jason and Dustin are exemplary employees and we as an Agency are very fortunate and grateful for them.