Recent Posts

We Are Cleaning Experts

3/27/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call us today for an estimate or proactive cleaning today.


A Water Damage Timeline

3/26/2020 (Permalink)

Living on the Jersey Shore, it's inevitable that there will be some sort of water event (groundwater, nor'easter, etc.) at some point during the year. Depending on your actual location, and how much water is flowing and how fast and/or how forcefully, water damage can begin occurring almost immediately.

Unfortunately, the longer water sits, the more time it has to cause even further damage. Stagnant water can become a breeding ground for mold, bacteria, insects, or other contaminants. 

This is why it’s important to dry everything as quickly as possible in order to minimize the long-term damage.  

 In Minutes…

    1. Water can soak into paper and cardboard, ruining them beyond repair
    2. Water can cause stains and other noticeable surface level damage to furniture, carpeting, ceilings, and walls
    3. Water can cause electricity-powered devices to short out

 In Hours….

    1. Walls and furniture made of composite materials can start to dissolve
    2. Carpet padding can start to fall apart, and carpet backing can become weakened
    3. Items made of unfinished wood can start to swell
    4. Upholstery and fabrics can develop stains
    5. Musty odors can start to develop

 In Days….

    1. Structural beams can start to swell and warp
    2. Carpets and fabrics can start to dissolve
    3. Mold can start growing

 In Weeks…

    1. Wood floors and furniture can start to swell, warp, and dissolve
    2. Mold can grow to the extent that it poses a severe health risk
    3. The structural support of your home can become so weakened that it is now unsafe

 Taking care of the problem early will eliminate the need for very costly remediation later. Make sure you make the call to the professionals at SERVPRO of Eatontown/Long Branch as soon and as quickly as possible. Most water damage is covered by insurance, and we will work directly with your insurance company to make the process less stressful, simple and seamless.

What To Do With Contents After a Fire

3/24/2020 (Permalink)

Fires are devastating. If contents aren't destroyed by flames, they can be rendered useless by smoke and soot.

Four items you should definitely throw away:

  • Food Exposed to Fire and Heat - any foods that come contact with the flames, smoke, high heat, including foods stored in the refrigerator or freezer. 
  • Fabrics 
  • Mattresses
  • Medicine and Cosmetics
  • Electric Appliances

Three examples of items that can often be salvaged after a fire.  

Hardwood - unless there is extreme burning or charring, use an oil soap made especially for wood to clean off stains. 

Glass - if it doesn’t melt, try cleaning it with white vinegar or dish soap. You can also try to soak it in vinegar and baking soda.

Metal - use vinegar or dish soap and then try to gently sand and paint the metal.

Note: never try to keep items that may be melted, charred, or rendered structurally unsafe. 

If you need help trying to salvage and/or restore your property and belongings after a fire, our team of experts here at SERVPRO  of Eatontown/Long Branch is close by and ready to help!  Whatever the size of your fire damage, we have the know-how, training, and tools to help you deal with it and move forward.

Prepare for Flash Floods: Your Guide to Stay Safe and Clean Up Effectively

3/10/2020 (Permalink)

Flash floods can be devastating and dangerous, and oftentimes there is no warning.

As a leader in cleanup and restoration services in the Eatontown / Long Branch area, our team here at SERVPRO has seen how damaging a flash flood can be. We want to help make sure everyone in this community will be prepared.

Causes of Flash Floods

Flash floods typically happen when there’s a sudden storm, and the ground soil can’t absorb all the water that’s quickly streaming in.

The most common causes of flash flooding include:

  • Rain for an extended time (e.g. during a tropical storm or hurricane)
  • Sudden heavy rain in a short time span
  • Dam failures
  • Rapid thawing of snow build-up
  • Overflow in man-made sewers and storm drains

Flash Flood Safety

It’s important to understand the difference between a flood warning and a flood watch:

  • Flood Warning – a flood is expected within 30 minutes to an hour
  • Flood Watch – the conditions are right for a flood, and you should continually check to see if a Flood Warning develops

If a flood warning is issued, you probably won’t have much time to take action, so it’s important to be prepared and know what to do:

  1. Pay attention to instructions from local authorities – there may be a mandatory evacuation or a recommended evacuation to designated shelters or areas. 
  2. Protect your home – if there is no need to evacuate, be sure to secure your home by closing all windows and doors and staying up high away from possible flooding.
  3. Pay attention to water sources – if you find yourself near any bodies of water, from oceans to rivers to lakes to streams, keep a close eye on water levels and be prepared to leave if necessary. Storm drains or drainage ditches could also cause problems.
  4. Avoid driving and walking through flooded areas – many flood-related deaths are the result of people who are trapped in the cars or swept away by the flood waters. 

Flash Flood Cleanup

To cleanup after a flash flood, you want to make sure to remove all the water and dry the affected area as quickly as possible. Whether you hire professional cleanup and restoration services or can manage the cleanup work yourself, the process typically involves the following steps:

  • Removing all standing water
  • Properly disposing damaged materials
  • Quick-as-possible drying and dehumidifying
  • Cleaning and disinfecting
  • Rebuilding and restoring

After a flash flood, it’s important to dry the affected area as soon as possible in order to minimize the extent of the water damage. This is why many people turn to experts like SERVPRO of Eatontown / Long Branch, as we guarantee fast, thorough cleanups with our expertly trained technicians and advanced professional-grade equipment. We’ll even help you work with your insurance.

Commercial Biohazard Cleanup

3/7/2020 (Permalink)

Accidents can happen at any moment at your business or commercial property. When the accident involves biohazards, you have to be extra cautious to make sure everything is cleaned up and restored properly.

A biohazard is defined as “a biological agent or condition that is a hazard to humans or the environment.” Some biohazards include pathogens such as MRSA or hepatitis that are known to be highly infectious. Because of the health risks, you should never attempt to cleanup biohazards on your own.

While every situation is different, there are several steps that are common to most biohazard cleanups. Here’s what you can expect if you’re in need of biohazard cleanup.

Safety Protocols

Before beginning any cleanup, the professionals will establish proper safety protocols. Sometimes an area might need to be quarantined with bio-tape and plastic sheeting. It’s important to follow the right safety measures to prevent further contamination.

Discarding Contaminated Items

Biohazard cleanup includes the removal of any contaminated items or materials from the scene that can’t be salvaged. Items are typically secured in specialized biohazard bags before being removed from the premises.


Disinfection is often done in multiple steps using several different commercial or hospital-grade cleaners that have proven to be effective and safe for biohazard cleanup. Deodorizers are also used to keep odors from developing as time passes.

Safe Disposal of Biohazards

After everything is disinfected, it will be time to systematically take down any quarantine structures and materials that may have been used.

In order to prevent contamination, any of the items that may have been exposed to biohazards are disposed according to established government regulations and industry standard best practices.

SERVPRO of Eatontown/Long Branch has certified professionals that have training for biohazard cleanup. SERVPRO also has specialized equipment that is necessary to properly clean up biohazards and prevent the risk of further contamination.

If you require help with biohazard cleanup and restoration for your business or commercial property, just call our team and we will be there "Faster to any disaster."

5 of the Most Important Winter Fire Safety Tips You Need to Know

2/26/2020 (Permalink)

These are the days of the year when we expect temperatures to remain chilly if not freezing, and it’s common for use multiple heating sources to keep your house warm. Unfortunately, that means it’s also a time when there’s a greater risk of fire damage.

Too many homes suffer from fire damage that could have been prevented with just a little foresight and planning. In order to help you keep your family safe from fire during the cold weather days, here are 5 of the most important Winter Fire Safety Tips you should act on:

Check Your Smoke Alarms

Ideally, you would have checked your smoke alarm batteries when the clocks changed. But now is the season when it might actually make a difference, so make sure that your batteries are good for the winter.

Also, there should be smoke alarms in every bedroom plus the kitchen and laundry room at bare minimum. Make sure you have enough smoke alarms strategically placed all around your home.

Inspect Your Chimney

If you use a fireplace, you should know that they can produce creosote, which is a flammable substance.

If your family likes to light fires in the fireplace, you should get an annual chimney inspection to ensure there are no fire hazards.

And don’t forget to use dry, seasoned wood, which will give you bright flames with less smoke. Excess smoke could lead to smoke damage.

Always Use a Screen for Your Fireplace

Whether you prefer a metal screen or a screen of tempered glass, you want to make sure to protect against any sparks that might otherwise stray from the fireplace.

Even with a screen in place, be sure to keep curious children and pets safely away from the fireplace. Also, any potentially flammable fabrics or materials should be kept at least three feet away from a lit fire.

Maintain Your Furnace

Typically, it’s a good idea to invest in an annual inspection from a professional. They can check your system for the signs of wear and tear or potential damage that could lead to furnace problems.

Use Candles and Space Heaters with Caution

Candle create a lovely atmosphere and may even provide extra light on the darkest of days. Make sure, however, they are placed securely where they won’t get knocked over, as well as safe out of the reach of young children and pets.

And don’t forget to blow them out when you leave the room!

Similarly, with space heaters, you want to make sure to keep sufficient clear space around them (typically at least 3 feet all the way around) to prevent a potential fire hazard. Make sure the heater you use has an automatic shut-off switch so that its internal mechanisms won’t overheat.

And make sure to turn it off before you go to sleep or move to a different room!

Here at SERVPRO of Eatontown / Long Branch, we have a strong track record of protecting the people and properties of this community from the horrifying effects of fire damage. We’re known not only for our reliability and expertise as a professional restoration and cleaning services provider, but people love us for our friendly customer service too.

For help with Fire Damage cleanup and restoration, you can give us a call any time 24/7.

March Is a Tricky Time of Year

2/26/2020 (Permalink)

March is always a tricky time of year, it is far enough removed from the cold winter temperatures, but not close enough to spring that we are not out of the woods for winter storms, either nor’easters or blizzards.

In 2019, the beginning of March in New Jersey saw three major nor’easter storms in less than two weeks, one accompanied by a full moon which resulted in flooding for many Jersey Shore towns.

Actually, two of the three most expansive, heaviest Northeast snowstorms since the mid-1950s have happened in March, rather than the core winter months of December, January or February.

According to The Weather Channel, they are:

Superstorm 1993 (Mar. 12-14)           

Blizzard of 1960 (Mar 2-5)      

Just like March itself, it’s difficult to predict what can happen in any weather situation. The main rule of thumb is to always be prepared. As we have mentioned before, there are many things you can do to make sure you are ready for any major storm:

  • Trim Large and/or Dying Trees
  • Make Sure Your Gutters are Clean
  • Know Your Evacuation Plan
  • Put Together an Emergency Kit
    • Water
    • Non-Perishable Food
    • Flashlight
    • Radio (battery-powered or hand-crank)
    • Batteries
    • First Aid Kit
    • Medications
    • Multi-Purpose Tool
    • Personal Hygiene & Sanitation Items
    • Copies of Personal Documents
    • Cell Phones & Chargers
    • Emergency & Family Contact Info
    • Cash
    • Blanket
    • Area Maps     

Being prepared may minimize your damage, but you many still need some help should you have water or ice damage. The experts at SERVPRO of Eatontown / Long Branch are equipped to handle any kind of disaster – from flood to fire and everything in between and we have experience restoring businesses and homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Why Commercial Losses Differ From Residential Losses

2/7/2020 (Permalink)

Imagine coming to work on a Monday morning, only to find that the sink in the kitchen is broken and has been leaking water all weekend, leaving your office a wet, soggy mess!

While any loss can be devastating, there are things that make cleaning a commercial loss different than a residential one, the main one being that a commercial water or fire loss can create a loss of business as well. 

SERVPRO of Eatontown/Long Branch is always available, and is equipped to handle any size loss. Our IICRC certified technicians are trained to be mindful of legal and environmental concerns. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.The sooner we arrive the sooner mitigation can begin and the sooner you can get back to business.

So when an emergency situation arises in your business, make sure you call SERVPRO of Eatontown/Long Branch, and we’ll be there fast with the help you need.

How You Can Prevent 5 of the Most Common Causes of Winter Storm Damage

2/6/2020 (Permalink)

Here in New Jersey, we know all about the common winter storm cycle where ice and snow start to melt on slightly warmer days, only to be replaced by more ice and snow when temperatures drop below freezing again. Unfortunately, this cycle can lead to significant damage to your property and belongings.

SERVPRO of Eatontown / Long Branch wants to help prevent major winter storm damage by taking proper precautions to keep your property safe. A little knowledge and preparation can go a long way to keep you safe this winter.

Here are 5 of the most common causes of winter storm damage and what you can do to avoid a potential catastrophe. 

Frozen Pipes that Burst

One of the horror stories that’s common in winter is pipes that freeze and burst. Even a small crack in a pipe (especially if it goes unnoticed!) can lead to significant leaking and damage. Making sure your pipes are correctly wrapped and insulated will make a huge difference when the temperature drops.

Ice Dams

Ice dams happen when snow that builds up on your rooftop goes through a repeated process of melting and freezing, often as a result of the rising and setting sun. When it’s in liquid state, water can seep under your shingles, and once that water freezes again, it can lift up and damage your shingles.

One of the best ways to prevent ice dams is to pay attention to your roof and make sure snow is swept away before it can build up. Be attentive of any signs of stress or damage to your shingles, and be sure to repair shingles ASAP.

Damage to Your Roof

Ice dams aren’t the only threat to your roof this winter. Heavy winds and continuous pelting from snow and ice can damage roofs, especially if/when they repeat over time.

Older roofs are often most susceptible to winter storm damage, so it’s important to make sure to perform routine maintenance on your roof to make sure it’s ready to last another winter. Pay special attention to your shingles and decking - you might even look for signs of water damage to your ceiling as evidence of a problem to the roof above.

Flooding from Melting Snow & Ice

Though melting snow and ice are often considered most problematic in springtime as temperatures thaw, melting can happen anytime temperatures start to rise.

Water can enter into your basement if there are cracks or other damage to your foundation walls or seams. Be on the lookout for signs of water damage to your basement or crawlspace when snow and ice are melting. 


Leaks are probably the most common cause of winter storm damage, as they can happen anywhere your home has been damaged or otherwise compromised.

Although the most common leaks are through damaged roofs and foundations, they also frequently happen from gutters, windows, and doors. Make sure to pay attention to the caulking and seals around any entrance points to make sure no leaking will be allowed in.

If you’re dealing with major damage from a winter storm, our team here at SERVPRO Eatontown / Long Branch is on call 24/7. We’re your local community experts in cleanup and restoration with all the specialized training and equipment needed to restore your property ASAP.

Mold Myths

1/29/2020 (Permalink)

Mold is one of those words that triggers an alarm - its dangerous and will create health problems are two of the most troubling concerns.

When suspected mold is discovered, it is best left to the professionals to remediate, simply because there are too many variables and mold is tricky. It is also because there are many "untruths" about mold:

Myth 1.)  “All Mold is Dangerous and Unhealthy”

In fact, some kinds of mold make human life better.  Just think of the life saving benefits of penicillin or the delicious taste of bleu cheese on a salad.  These all come from mold.

While it’s true that some molds do cause health problems, the effects of mold on people can vary dramatically from person to person.  Some molds produce allergens that can make life miserable for people sensitive to this allergy, and people with compromised immune systems are also often at greater risk to become sick from repeated mold exposure.

Myth 2.)  “Bleach Kills All Mold Growth”

Many people when they discover mold in their homes immediately reach for the bleach and assume this will solve the problem.  Unfortunately, this is not always the case.

Bleach may kill certain kinds of mold growth, especially on non-porous surfaces.  But bleach has not been proven to be effective on all kinds of mold, and it frequently doesn’t work so well on porous materials such as wood.

In addition, the amount of bleach that may be needed to clean-up a mold problem may in turn pose its own health risks.

Myth 3.)  “If There’s Just a Little Mold, You Don’t Have to Worry”

Many people believe that if they see jut a little mold, they don’t have to worry about it.  Unfortunately, sometimes a little mold is a big problem.

While it is true that mild mold growth may not cause any problems, what you see may not in fact be merely mild growth.  Mold can be like an iceberg where what is visible is only the tip of major growth lurking beneath the surface.

Often times, the first visible signs of mold are just a signal that you have a major mold issue that needs to be remedied.

Myth 4.)  “You Can Clean-Up Mold Yourself with Home Remedies”

According to the EPA, if your mold problem is “less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself.” However, as was just discussed, many times the mold you see is just the surface of a larger underlying problem.

If you even suspect that your mold problem may be larger than 10 square feet, or you’ve been experiencing health symptoms that may be related to mold exposure, you should bring in a professional mold remediation service provider as soon as you can.

SERVPRO of Eatontown/Long Branch has the training and equipment necessary to thoroughly inspect and address any mold issues you may encounter. We’ve helped many homes and businesses in the community with mold problems both large and small, including providing 24/7 emergency services.