Recent Posts

Don't Ruin Your Vacation

1/13/2021 (Permalink)

Oh, I'd like to be that van! Oh, I'd like to be that van!

Are you looking forward to going on vacation again?  Our family’s “Spring Break Trip” looks like it is going to be cancelled due to Covid, so my wife (Happy Birthday!) wants to take a road trip to FL.  I love vacation but I always have that voice in the back of my head wondering if I set the alarm, locked the doors, and did my wife unplug the hair straightener (yes honey, I love you, and it’s your birthday, but this is a legitimate concern).  But, what else am I forgetting?  What about Water damage?

Before you leave, it is important safeguard your home from possible water damage. Here are some easy steps to protect your home and prevent vacation from being cut short due to a disaster.

Take a proactive look before you leave

Check for leaks in your plumbing, focusing on the pipes and connection you can see inside your house. The weakest points are places where hoses connect to taps or household appliances. Check under sinks for signs of leakage and rust and around water heaters, dishwashers, furnaces, and washing machines

Turn off the Water Supply

Shut off the water supply to the home and the hot water heater itself.  Not only are hot water heaters a major culprit of water damage but there is no need to keep 75 gallons of water piping hot while you are away.  Even a small leak, from a toilet supply line for example, can cause a massive amount of damage if not detected quickly (See our Facebook post from 12/4 at Simple toilet leak - NJ).You may also choose to, additionally, shut off the valves at your toilets, appliances, washers, and dishwashers.

Commercial Water Damage Concerns due to COVID-19

12/31/2020 (Permalink)

SERVPRO Commercial Services - image of green SERVPRO van SERVPRO Cleans Commercial Properties

With many offices and commercial spaces vacant, or minimally staffed due to Covid, water damage has become more common and more severe.  There are several reasons for this increase but many can be prevented with a few simple steps.  Here is a list of causes and some steps to prevent a disaster.

  • Broken pipes due to freezing – With less staff working, water is not flowing as regularly and pipes are more prone to freezing. Consider shutting off/draining water pipes to areas that are not being used. 
  • Stagnant water – water sitting in pipes can become rusty and foul. Run the water/flush toilets daily which keeps water fresh.  This also helps to keep water in the drain’s “S-trap” which prevents sewer gases from coming into the property.
  • Undetected leaks – slow leaks that go undetected can lead to significant mold issues. Major leaks can cause catastrophic damage if they are allowed to flood the structure undetected.  Assign a team member to walk the property regularly looking for potential leaks, especially new markings in ceiling sheet rock or tiles.
  • deferred maintenance – While the facility may not be getting it’s typical wear and tear, regular maintenance is still needed on essential systems like boilers, furnaces, and alarm systems.

Should a loss occur call SERVPRO of Eatontown/Long Branch at 732-538-9888.

Santa Came Early

12/29/2020 (Permalink)

SERVPRO Commercial Services SERVPRO Commercial Services

Commercial restoration requires a significant capacity.  Due to the size and complexity of a large-scale commercial disaster, the demands on resources, manpower, expertise, and equipment can be extreme.  Many restoration companies are not equipped to scale-up from residential clean ups to tough commercial operations.  The decision to prepare for these types of jobs needs to be made well before disaster strikes.

Required pre-planning and investments:

  1. Equipment: the right tools for the job need to be ready in advance. This means a significant investment in purchasing, maintaining, and warehousing an adequate quantity of each type of equipment needed.  While our owner, John, likes finding reasons to wear his Christmas suit the real message to the team is we are ready!
  2. Manpower: Any restoration company needs to have a variable staffing pool including full-time, part-time, per diem, and contract workers. But, in commercial jobs the level of expertise needed is hire and this labor pool needs to be trained and ready to go when the time occurs.
  3. Expertise: Our leaders and project managers maintain the highest levels of certification from The Institute of Inspection Cleaning and Restoration Certification (IICRC).

Even with the best preparation, large scale disasters like Super Storm Sandy here in NJ can cause a need for a large scale disaster response.  SERVPRO coordinates a nationwide network of 1,700 franchises along with corporate-deployed resources to ensure that our clients receive the service they require in even the worst of times.

Check out the video of what Santa delivered at Santa Came Early

To talk about SERVPRO can help you pre-plan for a commercial disaster please call

SERVPRO of Eatontown/Long Branch at 732-538-9888

What is a Puffback?

12/26/2020 (Permalink)

Furnace after puffback Furnace after puffback

Do you stay up at night worried about Puffbacks?  Yeah, I didn’t think so but this quick read could save you a big headache.  Many people don’t even know what a puffback is but they are fairly common.

A puffback is an explosion of unburned fuel vapors inside your furnace, boiler, or hot water heater.  The explosion does not pose a serious safety issue but can cause a huge mess of soot and ash that gets blown into your property.  Puffbacks can happen in both natural gas and oil fueled furnaces but are more common in oil furnaces due to the need for more routine maintenance.

Fortunately regular maintenance can help prevent a puffback:

  1. Don’t keep pressing the reset if your furnace is not working properly or staying lit. Schedule a service call with your HVAC contractor. 
  2. Have your heating system serviced annually including a check for clogged burners.
  3. Look for visible oil leaks/dripping around the oil supply piping.
  4. Make sure the flue vent is securely connected. Small puffbacks over time loosen this connection.
  5. Check the exhaust flue and chimney for obstructions.
  6. Dirty ignition electrodes don’t generate enough of a spark to burn all of the fuel causing excess fuel to puddle in the combustion chamber causing corrosion.

Should you experience a puffback, the SERVPRO team has the tools and training needed to restore your property.  Specialized tools for this job include proprietary chemicals to remove soot, eliminate odors, and prevent stains.  Our technicians are highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

IICRC Training

Employee Certification Training

Initial Franchise Training


Continuing Education Classes

Call SERVPRO of Eatontown/Long Branch at 732-578-9888

Fun fact: I am a volunteer firefighter and while writing this blog I received an alarm for a smoke condition in a local bank.  After our investigation the likely cause was determined to be a puffback in the natural gas heating system.  The bank’s HVAC contractor is enroute for a service call.

SERVPRO Cleaning Services for COVID-19

12/5/2020 (Permalink)

Are those Ghost Busters? Image of group of technicians in PPE. Our Crew Getting to Work in a Local School

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.  SERVPRO of Eatontown/Long Branch has been busy cleaning facilities or all types including nursing homes, schools, restaurants, and government offices.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Eatontown/Long Branch, 732-578-9888


It's Time to Prepare for Nor'easter Season

12/5/2020 (Permalink)

How a Nor'easter Develops Photo Courtesy of NOAA

As a Nor'easter or Coastal Storm Approaches

  • Listen to a National Oceanic and Atmospheric Administration (NOAA) Weather Radio or to a local news station for the latest information.
  • Follow instructions given by public safety officials.  Many towns have email or phone distribution systems for emergency messages.  Make sure you are on the list.
  • Review your family emergency plan.
    • If you live or work in a flood zone, hurricane evacuation zone, or an area that is prone to flooding be ready to evacuate.  This requires an understanding of which roads experience flooding most often so you can have an alternate route in mind.
    • If you are not in an area prone to flooding and plan on riding out the storm at home, gather adequate supplies in case you lose power and water for several days and are unable to leave.
  • Prepare for power outages by charging cell phones and electronics (and portable cell phone chargers if you have them) and setting your refrigerator and freezer to their coldest settings. If you use electricity to get well water, fill your bathtub with water to use for flushing toilets. Gather adequate supplies in case you lose power and water for several days and are unable to leave.
  • Keep your car’s gas tank full. Pumps at gas stations may not work during a power outage.
  • Prepare your home.
    • Secure or bring in outdoor objects (patio furniture, children's toys, trash cans, etc.) that could be swept away or damaged during strong winds or flooding.  This includes grills!  Despite their size and weight, strong winds can knock over grills causing gas lines to be severed.  Fire departments across Monmouth County, NJ responded to numerous calls for ruptured grill supply lines during our last storm.
    • Clear clogged rain gutters to allow water to flow away from your home.
    • If damaging winds are expected, cover all of your windows. If you don’t have storm shutters, board up windows with 5/8” exterior grade or marine plywood.
    • Go Tapeless! Taping windows wastes preparation time, it does not stop windows from breaking or make cleanup easier. In fact, taping windows may create larger shards of glass that can cause serious injuries.
    • Turn off propane tanks if you are not using them.
    • Prepare for flooding by elevating items in your basement, checking your sump pump, unplugging sensitive electronic equipment, clearing nearby catch basins, and parking vehicles in areas not prone to flooding.
    • If instructed, turn off your gas and electricity at the main switch or valve.
  • If you have a boat, remove it from the water. If you cannot, prepare your boat for the storm to reduce damage.
  • If the nor’easter or coastal storm is a winter storm, learn how to prepare with our Winter Storm Safety Tips.

For more information visit this great site created by the State of Massachusetts”,Prepare%20your%20home.,flow%20away%20from%20your%20home.

Does Household Mold Get Worse Over Time?

10/28/2020 (Permalink)

Mold on wall If mold is left unchecked, it can spread very quickly. Contact our IICRC certified mold damage remediation team for an assessment today.

SERVPRO Recommends Enlisting Mold Damage Remediation Technicians to Help Contain an Outbreak of Microbial Growth in your Red Bank Home.

Is it possible to stop mold from spreading?

The arrival of microbial growth in your Red Bank home can be a worry. Microbes are microscopic organisms that can quickly reproduce and spread through an indoor environment—fungi's breakdown of organic matter, which could include building materials or fittings. The presence of mold colonies could also indicate other microbial organisms' growth, such as bacteria or viruses. The appearance of an infestation is indicative of a moisture problem that could be making your home unsanitary. It is essential to put in place containment controls before, during, and after the remediation process. SERVPRO applied microbial remediation technicians can help uncover and control an outbreak. 

How can you prevent mold from spreading?

  • Contain the spread of mold by establishing a containment zone using plastic sheeting and negative air-pressure to capture spores
  • Seal air vents of your heating ventilation and air-conditioning (HVAC) system to stop organisms from entering
  • Set up clean spaces to decontaminate affected contents, clothes, and equipment when performing remediation.

Does remediation eliminate mold?

Hiring a mold damage remediation specialist in Red Bank does not eliminate all microbial organisms in your house. These microscopic lifeforms are a natural part of the home environment. However, once a microbial infestation gets out of control, it can cause health effects in humans. The remediation process is designed to contain, control, and remove contaminated materials from home, safeguarding it against future infestation. SERVPRO adopts different methods for dealing with mold depending on the type of surfaces they infest and the infestation extent. Often the best way for controlling microbial growth is to correct moisture problems, which provide the conditions for the reproduction of mold spores. A final step is often the fogging of the environment with an antimicrobial agent, or a fungicide.

How does remediation bring mold growth under control?

  • Dispose of porous materials with signs of active mold growth and install non-contaminated new materials
  • Non-porous materials like glass or metal can often be salvaged through aggressive agitation and disposal of mold colonies.
  • Inspect the structural integrity of the property. In some cases, wooden frames can rot away and become unsafe. These items must be removed. 

Use a professional remediator as soon as mold infestation becomes apparent to return your home to a standard, sanitary state. Contact SERVPRO of Eatontown / Long Branch at (732) 578-9888.

Does SERVPRO Work with Homeowners Insurance Company After a Fire?

10/23/2020 (Permalink)

Techs & customer talking in home Rest assured, SERVPRO works closely with your insurance company. Call us anytime for assistance.

Little Silver Homeowners Can Trust SERVPRO to Work Closely with Insurance Companies.

The leading cause of fire-related deaths, injuries, and property loss is residential fires. Most of these homes, thankfully, are covered by homeowner’s insurance. When it comes to assisting Little Silver residents with fire claims, a professional restoration company is vital.

How Does SERVPRO Assist Both the Homeowner and the Insurance Company?

Whenever a fire has occurred, the insurance company works with the owners to decide the extent of the loss. This process involves the homeowner, insurance company, insurance adjuster, and the restoration company. In many cases, the insurance company requires a professional company to work with them to ensure that everything gets done professionally. At SERVPRO, our services go beyond fire cleanup in Little Silver. What we do is designed to assist all parties involved and includes:

  •   Minimal loss prevention - By providing immediate fire mitigation, more can be salvaged. Prompt action reduces secondary damage and property loss.
  •   Scoping information – The details we provide during the initial scope allow the insurance agent to review inspections and reports. He then can prioritize items on the work schedule.
  •   Assessing restoration needs – Our technicians help the insurance adjuster and owner decide what gets cleaned and what needs to be declared a loss. 
  •   Working with adjusters – Our professional teams provide scoping, testing, and loss details that save the insurance adjuster time. 
  •   Managing the restoration job –When our technicians handle the various aspects of restoration, the insurance company and homeowner do not need to waste time on minor, time-consuming tasks. 
  •   Restore instead of replace – Our goal is always to restore instead of replacing whenever possible. This saves everyone time and money.
  •   Customer satisfaction – we know how a fire can impact your home. If possible, we restore your home to preloss condition.

SERVPRO provides an invaluable service by working closely with residents and their insurance companies. As our company works closely with the adjuster, the stress is taken off the homeowner. The agent’s job goes smoother due to the detailed information we provide early in the process. When our Green Team provides fire cleanup services, we are doing more than cleaning – we are helping you get your life back on track. 

Contact SERVPRO of Eatontown / Long Branch at (732) 578-9888 for professional fire cleanup services. We’re Faster To Any Size Disaster.

What are the Most Common Reasons For Commercial Water Damage in Little Silver?

10/14/2020 (Permalink)

water damaged property The technicians are available 24/7 to restore your property and make it, “Like it never even happened.”

SERVPRO technicians have comprehensive training for handling all kinds of water damage in Little Silver commercial properties

It is easy to get busy and keep putting off inspecting your Little Silver commercial property for water damage. However, this can enable slow leaks to go on and cause a greater amount of damage to the building materials and contents. Some incidents happen suddenly, such as a sewage backup or floodwater issues after heavy storms in the area. Other frequently seen reasons for water cleanup restoration services by SERVPRO include:
    •    Broken or damaged pipes
    •    Leaking sprinkler systems
    •    Damaged roofs and windows

Can a Business Stay Open During Commercial Water Damage Cleanup?
Whether or not a Little Silver business can remain open during commercial water damage restoration services depends on the type of water in the structure and any safety concerns. For example, a sewage backup would result in closure due to the toxic nature of the water. Simultaneously, a sprinkler malfunction that drenched an office may also require closure because of the need to move out the contents of the area even though this water-type is clean.

The construction materials that make up the property can contribute to whether the business can remain open if the water spill is a level one or categorized as clean. Wet slab or tile flooring can also present significant slip and fall hazards. SERVPRO techs put up security tape to cordon off the worksite and inhibit unauthorized persons from entering.

Before reopening, the commercial property needs to verify as dry according to readings on the techs' moisture detection equipment and then sanitized to ensure both employees and customers enter into a clean and healthy environment when the business reopens.

SERVPRO of Eatontown / Long Branch at (732) 858-5422 is the place to call when you have commercial water damage that needs cleanup and drying pronto. The technicians are available 24/7 to restore your property and make it, “Like it never even happened.”

What Are Airborne Concerns in Fire-Damaged Homes?

10/7/2020 (Permalink)

black cloud of ashes SERVPRO Cleans and Restores Fire Damaged Homes in Fair Haven. Removal of Airborne Soot and Ashes improves Indoor Air Quality while Reducing Odors

Mitigation should begin as soon as possible after a fire in Fair Haven homes, and the fast response of our SERVPRO team can help.

After a fire in your Fair Haven home, professional mitigation seeks to reduce loss and ultimate costs for the customer. Our SERVPRO team can work quickly to manage the situation with containment protocols and remove pressing safety and health concerns from the property to begin restoration actions.

Among the chief concerns of fire damage in Fair Haven properties are airborne contaminants and health threats. Addressing particles and particulates left behind from combustion and extinguishment can be vital in making the property safer for occupants and our responding technicians. Some of these circulating threats include:

  • Soot – Soot is among the most hazardous of airborne and stationary byproducts of combustion. These potential carcinogens can directly impact those exposed, so our SERVPRO team utilizes filtration efforts to remove these particles from the environment.
  • Smoke/Ash – Smoke and ash particles can create a residue on surfaces and stain materials hosting these layers.
  • Odors – Burning odors and smoke scents can move quickly throughout the property, beginning at the ignition point and using channels like structural openings and the HVAC system to spread.
  • Contaminants/Toxins – A lesser-considered obstacle for responding technicians is the combustion of toxic materials and products that can also become a threatening condition for the house.

Can the HVAC System Become Damaged by Spreading Soot?

Because of the magnetism of soot particles, sheet metal used in your home's ductwork can attract ionized soot into the system. While this can distribute soot and smoke to new areas of the property, much of it can also remain attached to the inner walls of the HVAC network itself.

We have a fast and reliable response to manage fire loss effects in your home. Whenever these disasters occur, count on our SERVPRO of Eatontown / Long Branch team. Give us a call today at (732) 391-6141.